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Our Services

Medical Care Coordination

We connect you with top-rated clinics across Dubai and the UAE. Whether you need a general check-up or a specialist consultation, we ensure you get access to trusted healthcare providers — quickly and seamlessly.

Home Visits

Prefer care in the comfort of your home? Our licensed doctors and nurses can visit you anywhere — whether you’re at home, in a hotel, or at your workplace. Ideal for patients with limited mobility, children, or those seeking discreet care.

Tele-consultation

Speak to qualified doctors anytime, anywhere — in your language. Our teleconsultation service supports Arabic, English, Russian, Hindi, Urdu, and more. Fast access to medical advice, prescriptions, and follow-up, all from your phone.

Emergency Support

In critical situations, time matters. We handle the entire emergency process — from dispatching ambulances to coordinating hospital admissions, diagnostics, surgeries, and post-care recovery. You’re never alone in an emergency — we’re with you every step.

about us

Welcome to EGS – Your Trusted Provider in Medical Assistance

EGS is a premier provider of comprehensive medical assistance and facilitation services, trusted by leading insurance companies, assistance firms, and corporate clients across the UAE and beyond.

Headquartered in Dubai, we specialize in delivering seamless, 24/7 medical support, including Emergency or ambulance coordination, Home visits, Medical care coordination, guarantee of payment management, and direct liaison with top healthcare providers.

As part of the EAI Group, we combine deep regional expertise with a global network to ensure your clients receive fast, reliable, and discreet medical care, whether for inpatient, outpatient, or emergency cases.

At EGS, we understand the critical importance of efficient medical coordination for B2B partners. Our team bridges the gap between patients, hospitals, and insurers by handling complex logistics with precision and empathy.

You can count on EGS to deliver tailored medical solutions that enhance your service offering and safeguard your clients—anytime, anywhere.

2k

Experienced Consultants

1,600+

SUCCESSFUL CASES

24/7

Around the clock

Our ViSION

To become the foremost and most reliable assistance partner in our region, setting new standards for excellence and trust.

Our MISSION

To become the foremost and most reliable assistance partner in our region, setting new standards for excellence and trust.

our vALUES

Cost Awareness

We manage costs responsibly, ensuring value for our clients while maintaining efficiency.

Excellence in Performance

We strive for excellence in everything we do. Our dedication to high standards drives our success.

Client-Oriented Services

Our focus is always on meeting and exceeding our clients’ needs. We tailor our services to ensure their satisfaction.

Passion for What We Do

Our enthusiasm fuels our commitment to making a positive impact every day.

Our Strength Lies in Our Network

Multilingual Experts

Our team speaks your language—literally! We’re here to guide you through any situation, day or night.

Strength in Numbers

A Network You Can Count On –  EGS doesn’t operate alone. We leverage the power of a vast network of healthcare providers, ensuring you have access to the best possible care, wherever you are.

Global Reach

Our extensive network of medical professionals’ spans across borders, ensuring top-notch local services wherever you are.

Beyond Borders, Beyond Limits

The Power of Our Network –  Medical emergencies can strike anywhere. EGS’s global network transcends geographical limitations, offering you peace of mind and access to the vital support you need, no matter where your travels take you.